Starting in February 2025, EasyHub will introduce a new web portal user role specifically designed for property owners. This feature will allow property owners to have permanent access to their assigned unit(s) or property through the EasyHub mobile app, ensuring seamless and secure management of their property.
Steps to Provide Mobile App Access to Property Owners:
Assign the New User Role
Log in to the EasyHub web portal.
Navigate to the User Management section and create or modify a user role for the property owner.
Assign the new Property Owner role to the user. This role ensures permanent access to the specified properties within the client’s account trough the EasyHub mobile app
Link Properties to the User
Select the property or unit(s) that the owner will have access to and link them to the assigned user role.
This ensures the user’s access is tied specifically to their property or unit.
Automated Email Notification
Once the role is assigned, the system will automatically send an email invitation to the property owner.
The email will include instructions to download the EasyHub app for both iOS and Android devices, along with login credentials or prompts to set up their account.
Owner App Access
After downloading the app, the property owner can log in and gain permanent access to their property.
Through the app, they can control smart devices, view property information, and monitor activities as permitted by the account settings.
Benefits of the New Role:
Permanent Access: Owners have continuous access to their property through the EasyHub mobile app.
User-Friendly Onboarding: The automated email ensures a smooth onboarding process for owners.
Seamless Control: Owners can interact with smart devices, manage schedules, and monitor property conditions directly from the app.
Enhanced Security: Access is tied to a secure user role, ensuring only authorized individuals can control the property.
For any questions or assistance with setting up this feature, feel free to contact EasyHub support at [email protected]